中信证券

亲爱的客户，

在此向您一直以来对中信证券的支持表示万分的感谢。希望您未来能继续支持中信证券。

为了提供更好的交易服务，我们现收集客户对我方交易工作的反馈。请点击最能体现您对我方销售交易员评价的选项。非常感谢您的宝贵时间！

Dear Client,

We would like to express our deepest gratitude for your support. And we hope you can continue to support CITIC Securities going forward.

In order to provide you with better sales/trading service, we are collecting client’s feedback on our sales/trader’s performance. Please click the item which best describe your comment about CITICS sales/trader. Highly appreciate for your time!

以下选项请点击1-10分任意值(1分-最不满意，10分-最满意) 或点击 “不适用”

For below questions, please click between 1 to 10 (1 means least satisfied, 10 means most satisfied), or click “Not Applicable”

1. 交易执行：指令及时响应, 正确执行, 并提供合理的成交结果( )1. Order Execution: respond timely on orders, execute orders correctly, and deliver proper execution results ( ): 请打分：

2. 市场信息：提供市场／行业／政策／交易标的等各方面相关信息( ) 2. Market Color: provide colors from aspects including market / sector / policy / execution targets, etc ( ): 请打分：

3. 公司公告提醒：针对机构客户的各类公司行为相关信息如持仓标的优先配售权等，或针对大小股东/上市公司客户的增减持与回购交易合规等提醒 ( ) 3. Corporate Action Notification: If you are an institutional client, this means providing corporate action information like portfolio holding securities’ preemptive rights etc. If you are a corporate client or a listed company client, this means notifying related compliance duties like hand raising line announcement, listed co’s buy back compliance notice, etc. ( ): 请打分：

4. 其他附加值服务 4. Other Value-added Services: 4-1) 大宗交易撮合：提供大宗交易信息及交易撮合服务( ) 4-1）Block trade: provide block trading leads, and matching block trades ( )

请打分：; 4-2) 定增项目介绍：提供定向增发项目信息并协助申购 ( ) 4-2）Private placement: provide private placement deals and assisting client to subscribe ( )

请打分：; 4-3) 算法服务：为有算法需求的客户提供相关算法交易服务( ) 4-3）ALGO：provide ALGO service to client who needs to use ALGO ( )

请打分：

备注 (您的评价，对新业务的需求，等) Remarks (Comments，interests for new business，etc)

1. 若您对如下某新业务有兴趣，请勾选，可多选，若没有可不勾选： 1. If you have interest in below new business, please tick below items, can pick more than one, or none：: 北交所证券：原新三板证券Beijing Exchange securities: previously it was NEEQ market; 两融：包括融资做多与融券卖空Margin trading and short selling; 出借证券 Securities lending; 国债期货Govt bond futures; 商品期货Commodities; 期权：交易所上市期权品种Options: exchange listed options; 债券回购：交易所上市债券正/逆回购Bond repo: exchange listed repo; 私募基金：申购国内私募基金产品Private funds: subscribe private funds; 快速交易：低延时交易系统服务Colo: low latency trading system solutions

2.若有其他方面评价，请填写于下面方框内： If you have other comments, please fill in below：

问卷调查结束。再次感谢您。

This is the end of the questionnaire. Thank you again.

中信证券销售交易员服务客户反馈表CITICS Sales/trader Service Feedback

以下选项请点击1-10分任意值(1分-最不满意，10分-最满意) 或点击 “不适用”

For below questions, please click between 1 to 10 (1 means least satisfied, 10 means most satisfied), or click “Not Applicable”

4-1) 大宗交易撮合：提供大宗交易信息及交易撮合服务( ) 4-1）Block trade: provide block trading leads, and matching block trades ( )

4-2) 定增项目介绍：提供定向增发项目信息并协助申购 ( ) 4-2）Private placement: provide private placement deals and assisting client to subscribe ( )

4-3) 算法服务：为有算法需求的客户提供相关算法交易服务( ) 4-3）ALGO：provide ALGO service to client who needs to use ALGO ( )

备注 (您的评价，对新业务的需求，等) Remarks (Comments，interests for new business，etc)