Supply Chain Management
Rights and Interests
Public Welfare Donations
The Company has established and continuously improved the social responsibility organizational structure. We integrated the concept of social responsibility into our daily operation and management, and promote the integration of social responsibility with business development to ensure proper fulfilment of social responsibilities. The Board of Directors is responsible for the decision making in social responsibility management strategies, and the management steers social responsibility work. Departments and subsidiaries work together to implement social responsibilities tasks.
Board of Directors
Management of the Company
ESG Functional Department
The board of directors is responsible for supervising social responsibility matters, formulating social responsibility management strategy, comprehensively planning the company’s social responsibility management work, controlling the company’s social reponsibility strategy, policies and objectives, ensuring the establishment and inernal monitoring system, and regularly listening to social responsibility work reports and reviewing the company’s social responsibility performance.
The management of the company is responsible for the overall implementation of social responsibility strategy, the management fo social responsibility performance of relevant departments, subordinate branches and subsidiaries, the organization of ESG issue importance assessment, risk assessment and control, the overall preparation of social responsibility report and the report of social responsibility to the board of directors.
The functional departments and subsidiaries are the specific excutors of the company’s social responsibility work, and are responsible for cooperating with the management to complete relevant tasks in accordance with thee social responsibility work plan. All functional departments and subsidiaries regularly report their social responsibility work to the management of the company.
The Company values communication with stakeholders. Based on the characteristics of its businesses, management and operation, the Company has established and improved communication channels with main stakeholders including shareholders and investors, governments and regulators, customers, employees, suppliers and partners, community and the public, to ensure the timely and effective communication.
|Main Stakeholders||Major Communication Channels||Key Issues Concerned|
|Shareholders and Investors||Shareholders’ general meetings, corporate annual report, shareholders’ hotline, email, “E-interaction” platform of SSE, face-to-face communication||
|Government and Regulators||Major conferences, policy consultations, incident reporting, institution investigation and official correspondence||
Giving Back to Society
|Customers||Customer visit, satisfaction survey and customer complaint hotline||
|Employees||Employee suggestion box, labor union, employee satisfaction survey, employee activities||
Employees’ Right and Interests
|Suppliers and Partners||Supplier inspection, communication meetings||
Supply Chain Management
|Community and the Public||Public welfare activities, community interaction||
Giving Back to Society
The Company maintains effective communication with main stakeholders through the above channels. In 2020, in order to better respond to the demands and expectations of stakeholders, the Company identified and disclosed in the Report the material social responsibility issues that stakeholders are concerned about with reference to external experts’ opinions.
Identify Material Issues
Communicate with Stakeholders
The Company supports the United Nations Sustainable Development Goals (SDGs). The Company has identified UN SDGs priories to match its social responsibility concept, and improves its social responsibility management and practices to support the achievement of SDGs.
|SDGs||Social Responsibility Concept||Our Practice|
Enhancing business diversification and serving the real economy;
Staying customer-oriented for mutual development;
Strengthening industry exchange and cooperation to promote mutual development;
Operating in compliance with laws and regulations, and strictly controlling risks; Strengthening corporate supply chain management and anti-corruption management.
Strengthening corporate supply chain management and anti-corruption management.
Supporting infrastructure development through the issuance of green bonds and promoting financing for low-carbon solutions;
Conducting ESG analysis to provide professional guidance for investors.
Adhering to the people-oriented concept and market-oriented talent management;
Creating jobs for society and protecting employees’ rights and interests in accordance with laws;
Adhering to the principle of fairness and impartiality, and hiring employees based on job qualifications;
Providing fair opportunities in appointment, promotion, remuneration and welfare benefits, development and training;
Providing employees with a healthy and safe working environment.
Acting upon the national green development strategy, adopting energy conservation and emission reduction measures to achieve green operation;
Purchasing environment-friendly products;
Advocating environment-friendly behaviors and raising public awareness of environmental protection.
|Giving Back to Society||
Promoting inclusive finance to help with national development;
Carrying out targeted poverty alleviation and contributing to society in various ways;